Refund policy

At Nelle, each piece is carefully checked and packaged with love before it reaches you.

For hygiene and safety reasons, we do not accept exchanges or refunds once your order has been delivered.

However, if your item arrives damaged or incorrect, please send us a email at nellebyasa@gmail.com within 48 hours of receiving your order, and we'll gladly assist you.

Thank you for understanding and supporting our small business.

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About Nelle, from Asa

Hey Beautiful, I'm Asa - and I would like to share my personal vision behind Nelle with you.

Nelle is my way of sharing something beautiful, personal, and lasting with you.

I created Nelle out of love—for beautiful things, for confidence, and for celebrating individuality. Every design is chosen to honor your strength, your style, and the unique essence that is entirely your own.

Nelle comes from my full name, Asanele (which means Enough for Us) and it felt like the perfect name for this brand — a reminder that of you are enough, exactly as you are. Nelle is a reminder of self worth., confidence, individuality and positivity within you.

Each piece is gold-plated, carefully handpicked to bring elegance that fits seamlessly into your life.

More than jewellery, Nelle is a timeless expression of care, style, and self-expression—crafted for those who want to embrace themselves fully.

Hope you enjoy your shopping! Even just by visiting my website, you've just made my day already.

Thank you for stopping by - I can't wait for you to find pieces that make you feel as special as you are.